Frequently Asked Questions
SwiftCare Logistics offers a comprehensive range of logistics services including freight services (air, sea, and road), door-to-door delivery, customs clearing and forwarding, warehousing, e-commerce delivery, and more, tailored to meet the diverse needs of our clients across the UAE and GCC region.
We operate across the entire UAE, including Dubai, Abu Dhabi, and Sharjah, and extend our services to the broader GCC region, ensuring wide coverage and efficient logistics solutions.
You can request a quote by contacting us through our website, via email, or by phone. Please provide detailed information about your logistics needs to help us give you an accurate and comprehensive quote.
Our team of experienced customs brokers handles all aspects of customs clearance, ensuring compliance with all regulations. We manage documentation, duties, and other necessary procedures to clear your shipments efficiently.
Yes, SwiftCare Logistics specializes in both international and domestic shipments. We provide comprehensive solutions for international freight, including customs clearance and delivery to final destinations.
Yes, we offer secure and flexible warehousing solutions tailored to your storage needs. Our facilities are equipped with advanced systems for inventory management and order fulfillment.
Our commitment to "on time, every time" service, deep understanding of the regional market, customer-centric approach, and utilization of advanced technology sets us apart, ensuring high-quality and reliable logistics solutions.
SwiftCare Logistics provides real-time tracking for your shipments through our website or customer service. You will receive a tracking number once your shipment is dispatched, allowing you to monitor its progress.
In the unlikely event of a delay or loss, please contact our customer service team immediately. We will investigate the issue, provide updates, and resolve the situation as quickly as possible.
Your feedback is important to us. You can provide feedback or file a complaint through our contact us page, via email, or by phone. We are committed to addressing any concerns and continually improving our services.
Need More Help?
If you have any other questions or need further assistance, please don’t hesitate to contact us. Our dedicated team is here to provide you with the support you need to ensure a smooth and efficient logistics experience.
Our promise to you is “on time, every time,” reflecting our commitment to delivering your logistics solutions with precision and care.